Cookies Policy

A cookie is a small text file stored on your device when you visit our website (El Cortez Casino). It's used to identify and track users for various purposes such as login persistence, user preferences, and analytics.

Why Do We Use Cookies?

We use cookies to enhance your experience while browsing our site. They help us remember your session information, display tailored content, and analyze how users interact with our platform. This information is crucial in providing you with a seamless gaming experience.

Types of Cookies Used on Our Platform:

Essential Cookies

Essential cookies enable core functionality such as login sessions, navigation between pages, and secure payment processing. These are automatically set by the browser based on user preferences or during registration. You cannot disable essential cookies without compromising site functionality.

• Security Cookie: Protects your personal data with encryption.
• Login Session ID: Maintains an active session after logging in.

Session Cookies

Session cookies temporarily store data while a user navigates through our website. They're deleted once the browsing session ends or when you close the browser.

• Session Identification: Identifies an ongoing session to personalize interactions.

Persistent Cookies

Persistent cookies retain information even after closing your browser and remain stored on your device until they expire or are manually cleared.

• User Preferences Cookie: Stores selected settings like language, currency, or theme.
• Registration Information Cookie: Remembers essential registration details for quicker login processes.

Functional Cookies

Functional cookies improve the user experience by storing preferences such as displayed games, stakes, and notifications. They're also used to analyze and optimize website performance based on visitor behavior.

• Game Preferences Cookie: Saves preferred game selections and bets.
• Notification Preferences: Allows users to customize notification settings for news and promotions.

Analytics Cookies

Analytics cookies are set by external services like Google (e.g., DoubleClick or Google Tag Manager) that help us understand how you use our website. This data is then used to improve content, layout, and overall user experience.

• Performance Analysis Cookie: Tracks engagement with various elements of the site for optimization.
• Conversion Tracking Cookies: Analyzes conversion rates from advertising campaigns.

Preference Settings

Preference cookies manage your choice in displaying certain information or settings on our platform. They allow us to tailor your browsing experience based on your needs and preferences.

• Language Selection Cookie: Remembers chosen languages for language support.
• Currency Choice Cookie: Stores preferred currency options for transactions.
• Accessibility Features: Allows users to save their selected accessibility features (e.g., font size, contrast).

Login/Session Continuity

Cookies maintain the continuity of your user session. They help us identify you and provide access to previously logged-in areas.

• Login Session Persistence: Remembers login details for quicker future logins.
• Secure Connection: Uses SSL encryption to secure data exchange between browser and server.

Browser Storage Technologies

Modern browsers offer various storage solutions, each with its purpose:

• Local Storage: Saves key-value pairs for storing session-specific information.
• Session Storage: Stores smaller amounts of user preferences or settings related to the current browsing session.

Third-party Integrations

Cookies are set by third parties (like analytics services or advertising platforms) that enhance our site's functionality or provide data insights. These integrations might also use their own browser technologies for storing and retrieving information, which we can't control directly but strive to integrate in line with user privacy needs.

• Advertising Cookies: Used to measure the effectiveness of external campaigns.
• Analytics Cookies from Third Parties: External services analyze site activity to improve visitor engagement.

Security-related Cookies

These are essential cookies that manage security aspects like encryption, ensuring a secure login and data exchange:

• Encryption Cookie: Handles encrypted data for added security layers.
• Secure Login Information Storage: Stores encrypted login credentials securely on the client side using local storage technologies.

Browser Cookie Controls

Your browser provides control over cookie settings. We recommend setting them up according to your preferences, considering essential cookies are necessary for our platform's functionality:

1. Set "Allow Cookies".
2. Accept "Essential Cookies".
3. Reject other non-essential types as needed.
4. Consider using a third-party cookie management tool if desired.

Clearing or Disabling Cookies

Users can delete cookies from their browser manually and set restrictions through browser settings:

1. Clear Browsing Data: Delete stored data like history, passwords, cache, etc.
2. Blocking Third-Party Cookies: Set your browser to reject non-essential types (see step 3 in the "Browser Cookie Controls" section).

Site Functionality Impact When Cookies Are Disabled

While essential cookies will continue functioning due to their nature, disabling or removing them can impact your user experience:

1. Difficulty logging in: As sessions may not persist.
2. Loss of personalized settings and preferences.

Technical Diagnostics and Performance Optimisation

We continuously monitor performance using analytics tools set by third parties (for which we cannot control storage methods but ensure they comply with privacy regulations):

• Performance Improvement: Based on user behavior, our team adjusts layout, loading speed, etc.
• Error Detection & Correction: Enhance technical diagnostics for prompt issue resolution.

Aggregated Analytics Information

For data collection and analytics purposes only. Personal or individual information is not stored but used to:

1. Improve site appearance and functionality based on visitor feedback.
2. Conduct market analysis studies to better understand user needs.

User Experience Improvements

Your input drives our platform development through insights gathered from analytics, which we use for improvement.